From time to time, EIS members will contact our office with a range of queries, some of which we can answer and others that will be covered by your Union, your employer or the SPPA. With this in mind we have created the table below as a reference to where you can get the information you need quickly.
| Topic | EIS Financial Services | EIS Union | SPPA | Employer |
|---|---|---|---|---|
| Understand benefit statement |  | |||
| Retirement figures/quotes | | |||
| Incorrect statement info | | | |
|
| Payroll enquiries | |
|||
| Contract disputes | | |
||
| Retirement planning advice | | |||
| Investment advice | | |||
| Protection advice | |
The SPPA (Your Pension provider) website www.sppa.gov.uk will provide EIS members with information relating to:
For queries relating to Pension and Payroll, members should send an e-mail to sstewart@eis.org.uk at the EIS Union Head Office.
Common queries Stephen may be able to help with are:
Please note, due to the level of enquiries Stephen receives, there could be a waiting period of up to 12 weeks.
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Please be aware that by clicking on the external links hosted on this page you are leaving the EIS Financial Services website. Please note that EIS Financial Services is not responsible for the accuracy of the information contained within the linked site(s) accessible from this page.
The Financial Conduct Authority does not regulate tax planning, estate planning, wills or trusts. A pension is a long-term investment. The fund value may fluctuate and can go down. Your eventual income may depend on the size of the fund at retirement, future interest rates and tax legislation. When investing money for income or growth, you are placing your capital at risk as the value of investments may vary so you might end up with less money than you started with.
Any guidance contained in this website is subject to the regulatory regime of the UK. EIS Financial Services Ltd is a wholly owned subsidiary of Cornmarket Group Financial Services Ltd. Cornmarket Group Financial Services Ltd is part of the Great-West Lifeco Group of companies.
EIS Financial Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA) registration number 401581. You may check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768. The Financial Conduct Authority do not regulate tax planning or estate planning.
EIS Financial Services Ltd, registered in Scotland, company number SC122216. Registered Office: 6 Clairmont Gardens, Glasgow, G3 7LW.
The Financial Ombudsman Service (FOS) is an agency for complaint arbitration where a complaint cannot be resolved between a regulated firm and its client. FOS details can be found here.
